Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget needs. This helps us tailor our service to fit your business requirements.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to enhance our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Frame Haven Press respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize protecting your personal data and deploy suitable technical and organizational steps to safeguard it. This covers safe data storage, encrypted messaging, and restricted access to personal information within our organization.

While we deploy robust security measures, no online transmission is entirely foolproof. We continually enhance our security practices to defend against advancing threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, modify, delete, or restrict the use of your personal data.

To exercise these rights, please contact us using the details provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as necessary to deliver our services and meet legal obligations. Retention periods vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You may adjust cookie preferences via your browser settings. However, turning off certain cookies might impact site functionality. For detailed details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only Frame Haven Press and our site. We are not liable for the privacy practices of external sites.

We advise reviewing the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.